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Expectations for Adjudication
Within Cases Brought As Small Claims Court Proceedings
Last Updated: July 01 2026
Question: What can a bilingual paralegal help me expect if I’m trying to appeal or seek correction after an Ontario Small Claims Court decision that feels unjust?
Answer: Thamar Bilingual Legal Services Ontario provides Bilingual Paralegal Services (English, Français) across Ontario, helping you understand what “reasonable” expectations for justice look like in Small Claims Court and when an appeal is more about correcting serious errors that could lead to significant injustice than re-arguing the case ( ). You can learn how courts generally assess findings of fact versus errors of law and what level of reasons and procedure matters, so you can decide whether to seek guidance on next steps; call (647) 818-7974 to discuss your situation and get plain-language help preparing for a correction request or appeal path in Ontario.
What Is a Reasonable Expectation For Receiving Justice From the Small Claims Court?
The Fast Paced Summary Manner In Which Cases Are Dealt With In the Small Claims Court Does Sometimes Result In Judicial Errors. When An Error Occurs It May Be Necessary For Litigants to Accept the Result As Is or Appeal For a Correction By a Higher...
Understanding the Small Claims Court Role In Providing Access to Justice Including Adjudication Expectations
The case limit for the Small Claims Court, meaning the monetary jurisdiction in which the court is legally permitted to operate, is currently a maximum of $35,000 for each Plaintiff within the case. Of course, whereas $35,000 is a fairly significant amount of money to most people, and where some moral principle concerns may also be involved in the desire for truth and justice, it is completely reasonable that members of the public will expect that court proceedings, including proceedings handled within the Small Claims Court, are conducted diligently with a genuine pursuit of the truth and justice.
It is quite reasonable that litigants expect a high quality for the adjudication of court proceedings, especially within a democratic society wherein the search for justice and truth includes the goal of ensuring the public respect for the administration of justice; however, it is said that the system is imperfect and is also without an expectation of perfection of itself. In reference to reasonable expectations for operation of the Small Claims Court, the Divisional Court, when reviewing the case of Li v. Evangelista, 2019 ONSC 6881 on appeal from the Small Claims Court, said:
[15] At the outset, it is important to emphasise that the role of an appeal court is not to enforce a standard of perfection but to intervene only in cases in which there is a risk of significant injustice. An appeal is not to permit re-argument of issues originally decided nor to determine how the judge sitting in appeal would have decided the case had it been presented differently. Rights of appeal are to correct serious errors and not to correct every blemish that might be detected in the original trial.
[16] Intervention is justified only if there were significant errors committed by the court of first instance which render the verdict untenable. The standard of review is generally that outlined by the Supreme Court of Canada in Housen v. Nikolaisen, 2002 SCC 33 (CanLII), [2002] 2 SCR 235. Findings of fact will only be disturbed if the evidence cannot reasonably support the findings. Decisions on points of law are reviewed on a more robust standard which is to say that an appeal court will correct errors of law on a standard of correctness although it will still be necessary to demonstrate that the error is critical to the result. When it comes to procedure, much latitude must be allowed to the trial judge and the matter must be considered in context.
[17] The small claims court is a busy court which is designed to handle matters in a relatively informal and summary fashion. The court plays a vital role in the administration of justice in the province by ensuring meaningful and cost-effective access for cases involving relatively modest claims for damages. In order to meet its mandate, the processes and procedures in that court are relatively streamlined. When it comes to the sufficiency of reasons, an appellate court must take this context into account. See Massoudinia v. Volfson, 2013 ONCA 29 (CanLII), Maple Ridge Community Management Ltd. v. Peel Condominium Corp. No. 231, 2015 ONCA 520 (CanLII). Similarly, the Deputy Judge must be given flexibility in adapting trial procedure to the circumstances he or she is faced with. I so not intend to address every ground of appeal, but I will deal with those that appear most significant.
As was explained by the Divisional Court in the Li case provided above, and with cited reference to the Supreme Court decision in Housen, the factual findings of a lower court should be "disturbed", meaning altered or directed for a fresh Trial, only where the findings of the lower court were unreasonable. Of course, what is "unreasonable" and what is imperfect may be distinctly different things and therefore a court decision may be based on a reasonable falsity with a judicial finding of truth differing from the actual truth. With this said, in Li, the Divisional Court did go on to explain that an appeal court should address errors in law where the error affects the outcome of the case.
Summary Comment
With the above said, litigants are often frustrated to learn that the judicial system requires a higher degree of accuracy when judges apply the law to facts rather than when when making factual findings; and accordingly, litigants may take the view that the Trial judge misunderstand the actual truth with the result being the application of law upon inaccurate facts with a resulting injustice. As such, litigants should be aware that the justice system is designed to perform reasonably and that human imperfection of judges may lead to imperfect judicial decisions.
NOTE: A considerable amount of online searches using terms like “lawyers in my area” or “top lawyer in” frequently indicate a desire for prompt and competent legal assistance, rather than a particular designation. In Ontario, “licensed paralegals” are governed by the same Law Society that manages lawyers and possess the authority to advocate for clients in specific litigation contexts. Skills in advocacy, legal reasoning, and procedures are foundational to that position. Thamar Bilingual Legal Services Ontario provides legal representation within its licensed framework, focusing on strategic alignment, evidence preparation, and compelling advocacy aimed at securing efficient and beneficial outcomes for clients.